Error codes

Error code Description Problem/solution

1

Invalid command line arguments

You seem to have misspelled or used a wrong command.  Check your command and try again.

2

Signature verification error

-

3

Product not installed

TeamViewer is not installed. Install TeamViewer before doing an assignment.

4

Service config - access failed

// ComAPI

The assignment configuration could not be verified against the TeamViewer Cloud. Please try again later.

400

(40 under Linux/FreeBSD)

MDv2Assignment - invalid argument

There seems to be an error in the command line syntax or an invalid assignment ID is used. Please check your overall command line syntax and verify that the copied assignment ID is a valid configuration from the Management Console.

 401

 (41 under Linux/FreeBSD)

MDv2Assignment - service not running

The assignment can't be done because TeamViewer is not running properly. Please verify that the TeamViewer service is running.

402

 (42 under Linux/FreeBSD)

MDv2Assignment - service incompatible version

The TeamViewer service is incompatible with the executed TeamViewer client version. It seems that the installation wasn't completed properly. Please check the installation and if necessary re-install TeamViewer again.

403

 (43 under Linux/FreeBSD)

MDv2Assignment - not online

The TeamViewer client could not connect to the TeamViewer cloud in order to assign your device. Please check if the client is online and if your internet connection works properly and re-try the assignment. Consider using the retries option on the command line interface if that happens frequently.

404

 (44 under Linux/FreeBSD)

MDv2Assignment - already running

Another assignment process is already running. Please check the status of that assignment. You can do that for example by checking if the device is already registered as a managed device in the Management Console.

405

 (45 under Linux/FreeBSD)

MDv2Assignment - timeout

Your assignment attempt was timed out. Please try again. Consider increasing the timeout on the command line interface in case this happens frequently and/or the network is unstable e.g. mobile ones.

406

 (46 under Linux/FreeBSD)

MDv2Assignment - failed

Your assignment failed due to unknown reasons. Please save your logs and contact support.

407

 (47 under Linux/FreeBSD)

MDv2Assignment - access denied

You don't have the necessary permission to execute an assignment. Ensure that your user has local administrator rights.

408

(48 under Linux/FreeBSD)

MDv2Assignment - Denied by policy

The TeamViewer policy active on this device prevents removing the existing assignment state. Please disable the policy in the Management Console.

Note: Reassigning implicitly removes the existing state and is therefore also denied.