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After successfully deploying TeamViewer on your devices, you can define user access for unattended connections through groups or device permissions.

This article applies to Corporate and Tensor license holders who want to deploy TeamViewer (version 15 or newer) on their Windows devices.

How to grant Easy access via device groups

To grant Easy access via a device group, please follow the instructions below:

  1. Go to the Device list menu.
  2. Select the device group you want to edit in the Groups section.
  3. Go to Edit group and click Edit group information.
  4. Go to the Permissions tab and click Manager permissions.
  5. Edit the managers' permissions and tick Easy Access (unattended).
  6. To confirm, click Save and Save changes.

You have successfully granted Easy access via a device group.

How to grant Easy access to a single device

To grant Easy access to a single device, please follow the instructions below:

  1. Go to the Device list menu.
  2. Click the device you want to edit.
  3. In the device details, click Edit.
  4. Go to the Permissions tab and click Manager permissions.
  5. Edit the managers' permissions and tick Easy Access (unattended).
  6. To confirm, click Save and Save changes.

You have successfully granted Easy access to a single device.

Inherit device group permissions to devices

If you manage a large number of devices within groups, we recommend enabling the Inherit device group permissions to devices setting. This ensures that all devices within a group automatically adopt the group-level manager permissions, including Easy Access, making permission management more efficient and consistent.

Learn how to enable this setting in our article: Apply manager permissions at group level

Tensor tip: Centralize group management

For Tensor customers, we recommend enabling the Company device groups setting. This allows administrators to centrally manage all device groups created in the company, streamlining device management and permissions control across your entire company.

Learn how to enable this setting in our article: Manage device groups on company level