Jun 18, 2025
SMBs race ahead in AI uptake, but 95% say they still need AI training
Small and mid-sized businesses (SMBs) are embracing AI rapidly, but their adoption maturity still lags behind. According to a global TeamViewer survey of 1,400 business leaders (427 of them from SMBs), 95% of SMB decision makers say they need more training to use AI effectively, even though 72% describe themselves as AI experts.