Frontline Command Center

  • Improved: Contact list is open by default on main dashboard
  • Fixed: Issue where Admin user was unable to delete a newly created customized role
  • Fixed: Issue where creating a new user caused the existing teams to not be displayed
  • Fixed: Issue with the scanner maintenance codes

Frontline Creator

  • Fixed: Issue where the PDF upload was failing in File Viewer component

Assist

  • Added: Additional zoom levels for precision
  • Added: Unlicensed remote expert can now access features such as whiteboard, pointer and call recording
  • Removed: Unlicensed remote expert's ability to share their own camera stream
  • Improved: User can now create a Service requests by clicking "Create" from the Service requests tile
  • Improved: Assist KPIs can now be found under Assist dashboard only
  • Improved : Ongoing calls in dashboard appear as a list with in a single tile instead of multiple tiles
  • Improved: Created Service requests appear as a list with in a single tile instead of multiple tiles
  • Improved: Call recording while content from whiteboard is shared
  • Improved: German translations for few in call items
  • Fixed: Issue where broken avatars for Guest users in call log
  • Fixed: Issue when there is wrong description while loading Service report or Phonebook in rare cases
  • Fixed: Issue where successful creation of service request gives wrong notification

Inspect & Make & Pick

  • Added: Step visit count is displayed on the task list
  • Improved: Task details can be opened by double clicking a task from the task list
  • Fixed: Issue with picking Tasks dialog
  • Fixed:  Issue with Assist component in Pick fast track workflow

Frontline Workplace for Smart Glasses

  • Added: RealWear HMT-1 T1200G support
  • Added: Additional zoom levels for precision
  • Improved: Notification when a user is along in the call
  • Improved: Notification when a user encounters bad network quality
  • Improved: Home screen consists of relevant icons based on the user's role
  • Improved: User can switch between Smart glass in built cameras and attached borescope camera in call with the voice command "Switch Camera"

Frontline Workplace for Android Smartphone

  • Added: Additional zoom levels for precision
  • Added: Guest users have the ability to choose their display name
  • Added: User receives notification upon receiving a chat message
  • Added: Timeout for login with QR code
  • Improved - While scanning the login card(login QR code) the Ui appears as Portrait mode also
  • Improved: Environment settings on a newly installed app are empty
  • Improved: Keyboard does not hide if the user selects send button
  • Improved: Whiteboard content quality when shared to Webapp user
  • Fixed: Issue with certain types of smartphone with servers that use Mediasoup

Frontline Workplace for iOS

  • Added: Additional zoom levels for precision
  • Added: Guest users have the ability to choose their display name
  • Added: Timeout for login with QR code
  • Improved: While scanning the login card(login QR code) the Ui appears as Portrait mode also
  • Improved: Environment settings on a newly installed app are empty
  • Improved: Multiple performance enhancements for Mediasoup swift client