Built-in Session Activity Logging: Audit User Actions to Detect Risks, Comply with Data Security Requirements, and Improve Support Services

Enabling Features

Comprehensive Reporting

Built-in reporting log captures all remote session activities and management console actions: who did what, when, and for how long for every incoming and outgoing connection. Critical for security purposes, these audit logs can only be viewed by designated IT admins with appropriate user permissions.

• Opt in/Opt out, decide if activity log for remote sessions and management console is needed or not
• Assign specific user permissions authorizing access to view reports
• Maintain accountability and provide precise billing for services
• Track customer satisfaction with session comments and customer feedback forms to improve services
• Cut costs by eliminating the need for third-party logging tools

Enforced Recording

Keep detailed recordings, see what happens in every remote session. Meet strict security compliance guidelines and requirements:

• Automatically video record all session activity. Record every remote desktop connection, without allowing end users to pause or stop the recordings.
• Save all session recordings to specified network or local drive location

Management Console: Control User Policies

What features and user permissions should each person in your organization have? With TeamViewer Tensor™, you can define user settings policies, distribute them to specified devices, and enforce them when necessary.

• Authorize user access permissions based on company policies
• Ensure compliance with data privacy and security protocols with full audit log of activities and changes in the management console and remote sessions
• Manage groups
• Control and update user rights, define how they’re changed
• Designate only authorized users to access audit log files, which can’t be modified or deleted, for security purposes (available for export or download for 6 months)

Need to change settings policies? No problem, changes are automatically applied to assigned devices.