Large-Scale Customer and Vendor Support

Resolve IT help requests remotely, as though you were troubleshooting in person.

Tech mishaps happen. Computer glitches, system crashes, and device failures can bring business to a standstill.

Instead of making onsite service calls that take time and increase costs, IT pros choose TeamViewer Tensor™ to provide instant remote support for their customers anywhere, at any time. Securely connect to remote computers, access files and applications, take control of remote systems, and troubleshoot problems as though you were there in person. So everyone can get back to business.

What Can TeamViewer Tensor™ Remote Support Tools Do for You?

IT support service providers and enterprise help desk technicians rely on TeamViewer Tensor™ for remote desktop support software to:

  • Assist work-at-home employees, staff in satellite locations, clients or partners, and business travelers
  • Save time and cut travel costs for onsite, in-person service calls and maintenance
  • Reduce the risk of shipping damage to computers and laptops sent to repair facilities
  • Improve first-call resolution rates
  • Provide world-class customer support and deliver exceptional customer experience

Fix IT Issues Remotely, No Matter Where You or Your Customers Are

As a cloud-based remote support platform, TeamViewer Tensor™ enables your company to provide fast, reliable remote support to hundreds or even thousands of customers’ computers and devices, the moment they need help — all without compromising speed, security, scalability, or reliability. Because you can connect in seconds, remote help is always just a few clicks away.

  • No pre-installed, IT-administered software needed to receive remote support
  • No complicated steps for people receiving support
  • No VPN required
  • No expensive appliances to set up or maintain
  • No port configurations
  • No firewall hassles
  • No maintenance or infrastructure costs
  • No hardware capacity restrictions
  • No latency
  • No scalability limitations

Learn More About TeamViewer Tensor™

Sign up for a commitment-free demo with our Enterprise team and let us take you through the TeamViewer Tensor™ platform, with features that will give your team the competitive edge in today's hyper-connected workplace.

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