Press release 05/12/2016
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TeamViewer Now HIPAA, HITECH and SOC2 Certified

HIPAA Mandates Industry-Wide Standards For Healthcare Information
HITECH Supplements HIPAA
SOC2 Framework Helps Service Organizations Provide Visibility On Trusted Service Principles


Tampa, Fla, May 12, 2016TeamViewer® today announced that the global pioneer of remote control and online collaboration software is fully HIPAA, HITECH and SOC2 certified.

“These certifications are yet another step towards demonstrating that TeamViewer is a true global standard and keen to comply with critical industry standards,” said Kornelius Brunner, Vice President Product Management at TeamViewer. “We understand that information needs to be handled with the utmost care, particularly so when it is sensitive data. This has been a guiding principle and a primary concern for the development of TeamViewer from day one. While HIPAA and HITECH are crucial for healthcare organizations, SOC2 is essential for service providers, yet their significance goes beyond these two sectors. These certificates highlight that TeamViewer is a secure solution to use in any demanding environment – and rightly so.”

Among other things, the Health Insurance Portability and Accountability Act (HIPPA) was designed to fight fraud and abuse of healthcare benefits. Therefore, one of its key objectives is to ensure confidentiality and security of protected health information (PHI). HIPAA compliance verifies that physical, network, and process security measures are in in place to protect PHI.

The Health Information Technology for Economic and Clinical Health Act (HITECH) supplements HIPAA. Its primary concern is to stipulate the penalties for those organizations violating HIPAA rules.

HIPAA and HITECH certification require three steps: Applicant organizations need to choose a training company, attend the training, and finally pass the certification test.

Service Organization Controls 2 (SOC2) is a reporting framework for service organizations. Its key objective is to set forth a means for service providers to report on non-financial internal controls so that their clients get a better understanding for the enforcement of the five Trusted Service Principles (TSP). These five TSPs include system security, availability, processing integrity, confidentiality, and privacy. SOC2 goes beyond SOC1 as it allows for a more extensive system definition and operations. SOC2 has been demanded by a great variety of user organizations. SOC2 compliance is demonstrated by an audit.

TeamViewer received the HIPAA, HITECH, and SOC2 certification from A-LIGN, a US nationwide security and compliance provider specializing in helping businesses across a variety of industries navigate the complexities of their specific audit and security assessment needs.

TeamViewer has been activated on more than 1,100,000,000 devices worldwide. The software has been translated into more than 30 languages and is being sold in over 200 countries of the world. There are more than 200 million active users worldwide and more than 25 million connected devices at any given time. The software is downloaded more than 10 million times per month. With more than 300,000 paying customers, TeamViewer is relied upon by not only small and medium sized businesses but also by the Fortune 500 and many mid-sized enterprises. They use the software to connect for remote support, home office working, remote control, online collaboration and many other critical use cases.

Additional information on the security of TeamViewer can be found in the Security Statement that is available for download at:


About TeamViewer

Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication, collaboration and remote monitoring of IT systems. Available in over 30 languages and with more than 200 million users worldwide, TeamViewer is one of the world’s most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer’s product portfolio.

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