Press Releases

TeamViewer’s connectivity solution is integrated into the professional aerial drones provided by SB C&S (SoftBank Commerce & Service). The software enables the real-time sharing of aerial video and audio streams captured by the drones’ cameras to multiple remotely connected devices. Commercial use cases for this technology include for example joint infrastructure inspections, as well as joint aerial inspection of disaster sites or other locations that are difficult to access.

TeamViewer announced that Microsoft customers can now purchase TeamViewer’s enterprise remote connectivity suite, TeamViewer Tensor, and its enterprise Augmented Reality (AR) platform, TeamViewer Frontline, through Microsoft Azure Marketplace and Microsoft AppSource. This gives companies an additional channel to buy TeamViewer solutions with existing Microsoft billing procedures. 

Despite being a major buzzword over the past decades, the implementation of “Industry 4.0” is still at the very beginning in European companies. Only less than a quarter (23%) have started with the digital transformation of their production. This is the result of a survey of 1,452 corporate decision-makers in ten European countries, which was conducted by the market research institute YouGov on behalf of the Handelsblatt Research Institute and TeamViewer.

Ricoh, a global leading imaging and electronics company, has implemented TeamViewer’s remote connectivity software and the Augmented Reality (AR) based remote assistance solution to digitalize processes in technical customer support and employee training and onboarding in Japan. Since the first use case in 2019, Ricoh has subsequently realized more and more use cases with TeamViewer’s solutions and is constantly exploring additional ways to digitalize and simplify processes along its value chain with TeamViewer.

TeamViewers connectivity solution is enabling a new way of remote customer support for the Smart TVs produced by leading tech manufacturer Vestel. The company is one of the largest manufacturers of electronic devices and one of the top three global TV producers, including the production of TV sets for almost every major TV brand around the world. The agreement encompasses hundreds of thousands of Smart TV sets build by Vestel for the European market, that will be delivered with TeamViewer’s QuickSupport software pre-installed.

Frontline 4.0 now includes comprehensive capabilities to create AR-based workflows in 2D and 3D on numerous devices to digitalize industrial processes across verticals

The commercial agreement leverages TeamViewer’s technological capabilities and NSF’s industry expertise and global customer base.

The digital transformation in logistics is still in its infancy for most companies in Europe, with only a third (33%) have started to implement a corresponding strategy. This is the result of a survey of 1,700 corporate decision-makers in ten European countries, which was conducted by the market research institute YouGov on behalf of the Handelsblatt Research Institute and TeamViewer.

Hera Kitwan Siu has served in various executive and leadership roles at leading global technology and software companies including SAP, Nokia and most recently as CEO of Greater China for Cisco Systems.

TeamViewer joins the ranks of just nine German CNA including Siemens, SAP, and Bosch as well as 178 vendors globally.

TeamViewer, a leading global SaaS provider of remote connectivity and workplace digitalization solutions, today announced that Sojung Lee joins the company as President for the Asia-Pacific region including China, Japan, India, Australia, and New Zealand (APAC) at the beginning of December. Lee is an experienced senior executive with a proven capability in building and leading high-impact teams.

“See What I See” Service Connects Repair Specialists with Local Technicians to Accurately Diagnose Problems

Clients of Erste Bank Oesterreich can now receive online consultation from their personal advisor in a video call, share their screen or browser tab, fill out online forms together, or upload documents.

Gruppo Cimbali, a global leading manufacturer of professional coffee machines, is using TeamViewer to launch a new worldwide remote service program for its corporate customers. Thanks to TeamViewer’s secure connectivity solution, technicians from Gruppo Cimbali or one of its distributors can remotely access the clients’ machines to quickly solve problems, and thereby reduce machine downtime and minimize revenue loss for the customer.

Contract of CEO Oliver Steil to be extended until October 2024. CFO Stefan Gaiser to leave company in mutual consent upon expiry of his current contract. Further Executive Board member with focus on sales to be appointed.

TeamViewer and Google Cloud partner to modernize retail and e-commerce processes through improved in-store order picking

The German software company TeamViewer is now driving the digitalization of the European education sector.

TeamViewer Frontline Augmented Reality has successfully run through SAP’s certification process and is now an SAP Endorsed App

TeamViewer was honored for outstanding customer centricity at the ECCA European Customer Centricity Awards 2021. TeamViewer impressed in the categories Best User Experience and Employee Experience and thus achieved the best rating of all participating companies in these categories.

TeamViewer expands its support of IT-infrastructure solutions by adding remote access to QNAP’s physical network-attached storage (NAS) devices

TeamViewer®, a leading global provider of remote connectivity and workplace digitalisation solutions, today announced a new technology partnership with VINCI Energies, a global group focusing on accelerating energy transition and digital transformation. The two companies are joining forces to drive the digital transformation of processes in industrial environments, focusing on the joint creation of innovative solutions using Internet of Things (IoT) and Augmented Reality (AR) technology.

September 2, 2021 TeamViewer appoints Daniel Fard-Yazdani as new Head of Investor Relations TeamViewer appoints Daniel Fard-Yazdani as new Head of Investor Relations. In this position, [...]

WeScan is a new service leveraging TeamViewer’s connectivity technology, that helps healthcare providers to perform magnetic resonance imaging (MRI) examinations remotely

IT pros can improve efficiencies and empower end-users

New version adds several new features for mobile users

TeamViewer was today unveiled as the new principal shirt partner of Manchester United with the launch of the club’s new 2021/22 home kit. From the start of the forthcoming season, the men’s, women’s, and Academy teams of Manchester United will compete in kits bearing the TeamViewer name and logo.

Survey results show that deskless workers rate the relevance of digital technologies and mega trends for their everyday working life, such as the Internet of Things, augmented reality, and artificial intelligence, lower than their office- or desk-based counterparts.

Greek Prime Minister to visit TeamViewer Research and Development Hub in Ioannina.

Video group calls or individual tutorials using real-time Augmented Reality (AR) annotations allow easy problem-solving, decision-making, and fun digital get-togethers

TeamViewer and the Mercedes-AMG Petronas Formula One Team today unveiled an updated livery of the Mercedes-AMG F1 W12 racing cars, with prominent TeamViewer branding on engine cover, front wing, and cockpit surround.

By establishing an additional R&D hub in Portugal, TeamViewer doubles down on the strategic advancement of its engineering capabilities for world-class software innovation

The Munich-based startup enables interactive holograms and low-code MR content creation for improved industrial processes

Behavior-based, real-time endpoint protection and remediation to be embedded in TeamViewer Remote Management

From now on, incoming connections can be secured with TFA in addition to raise awareness of every connection established at any point in time.

The AR-based remote support solution from TeamViewer will be particularly used in Mitsubishi’s growing business unit of industrial automation.

TeamViewer Engage provides a complete feature set to interact with customers online and thus enabling digitalization of sales, customer support and service processes across all industries.

The conditional access functionality integrated in the enterprise solution was particularly decisive in the decision to use TeamViewer Tensor

The TeamViewer IoT Agent will be integrated with Alleantia’s Teleservice 4.0

The TeamViewer web client is available to subscribers via all popular web browsers

Both Swabian digitalization experts join forces to set up smart factories around the globe

Siemens Healthineers uses the remote connectivity platform TeamViewer to support its imaging and laboratory diagnostic equipment worldwide and keep it operational

37 megatons of CO2 equivalents (CO2e) represent a fully booked A380 flying 7,000 times non-stop from Singapore to New York or the emissions of 11 million average cars in one year.

Compatible stand-alone TeamViewer Meeting app allows end-to-end encrypted video conferences and meetings across mobile devices and desktops

From “remote maintenance” to digitization of work processes

Users can now initiate TeamViewer Pilot sessions empowering technicians and frontline workers using Augmented Reality (AR) to help anyone, anywhere, anytime.

This integration was initially introduced in 2016 and has been expanded with AR capabilities

The interoperability of TeamViewer Pilot and TeamViewer Frontline now makes a variety of workflow-driven tools easily available to TeamViewer Pilot customers.

TeamViewer today releases TeamViewer 15.12 for macOS which already supports the new custom architecture known as Apple Silicon

The update enables innovative and secure customer support on almost any device

White-label solution for professional, GDPR-compliant remote support extends enterprise offering

New integration introduces remote access and augmented reality support to Microsoft Teams

New web monitoring module monitors performance of websites and online shops

IT Infrastructure was mission critical during COVID-19 outbreak; 84 percent say company survival rested on their performance

The new “universal Add-On” enables remote access with keyboard input on all Android smartphones running version 7 or higher

The new “universal Add-On” enables remote access with keyboard input on all Android smartphones running version 7 or higher

TeamViewer remote connectivity is now embedded in the EloView device management platform, enabling simpler remote troubleshooting of unattended digital signage, point-of-sale and self-service devices

New integration enhancements provide improved IT asset and operational management for large organisations

TeamViewer Pilot now integrates with Google’s ARCore Depth API. Leveraging Depth for more realistic AR experiences.

Sharp partners with TeamViewer to deliver best-in-class remote support to customers

TeamViewer IoT Remote Monitoring and Connectivity can now be initiated from within a leading Asset and Performance Management Platform

Press Release - April 22, 2020 TeamViewer Provides Healthcare Organizations Free Pilot Augmented Reality Mobile Support App During COVID-19 Pandemic Healthcare workers can support one another [...]

AR functionality enables remote experts to guide field service workers performing complex tasks with precision using new iPad Pro

TeamViewer Supports Schools and Universities during COVID-19 Pandemic with Free Online Collaboration Solution

TeamViewer remote connectivity can now be embedded within all versions of Atlassian’s Jira Software, Jira Core and Jira Service Desk

Press Release - February 20,2020 TeamViewer offers a free IoT solution for everyone For easy access and to get companies and individuals kickstart their IoT journey [...]

New product tailor-made for remote work and small support environments

TeamViewer inaugurates its new Research & Development center in the city of Ioannina

TeamViewer’s core offering provides best-in-class device coverage and ease of use

Automatic Vulnerability Detection and Patch Management with TeamViewer Remote Management

Press Release - September 17, 2019 TeamViewer Launches Pilot 2.0 Augmented Reality Tech, with Support for RealWear Wearable Headsets, Vuzix and Epson Smartglasses Remote Experts can [...]

Press Release - 20th August, 2019 TeamViewer’s Augmented Reality solution - TeamViewer Pilot now with text integration   Goppingen, August 20, 2019 – TeamViewer®, a global leader [...]

Press Release - 20th August, 2019 TeamViewer Pilot: Remote Support via Augmented Reality for Everyone TeamViewer Pilot enables private individuals as well as companies to conduct [...]

July 26, 2019 commemorates system administrators – the ever-helpful and handy IT experts all over the world. TeamViewer talked with its helpdesk experts this year and uncovered some of the top ten queries that IT support deals with daily.

Press release - June 21, 2019 TeamViewer exceeds 2 billion installations on devices all over the world Installation growth accelerated by 1 billion since October 2015, [...]

Press release - June 19, 2019 TeamViewer Announces Remote Control Support for Zebra Technologies’ Android-Based Devices Remote control capabilities can now be leveraged through TeamViewer-supported Mobile [...]

Press Release - June 13, 2019 TeamViewer Expands Partnership with Zoho through Zoho CRM’s Meeting Integration Platform Zoho CRM users can now easily launch TeamViewer meetings [...]

IT Administrators Can Now Remotely Access and Support Sophos iOS and Android devices directly through Sophos Mobile Platform

Administrators Can Now Start TeamViewer Remote Control Sessions from within Zoho Workflow

• TeamViewer partners with Dell, Bosch and abtis to accelerate simple IoT adoption.
• With just three multi sensors, a gateway, and the TeamViewer IoT software customers can now experience a real-world IoT use case.
• The IoT Starter Kit is available for sale from the beginning of April for all businesses worldwide.

Web-based IT service management solution offers customizable and scalable solutions to increase efficiency and secure IT processes with complete integration into TeamViewer software.

Opening of first on-the-ground presence in China

• TeamViewer Pilot: Version 1.1 now offers free hand drawing, improved video stream performance, and annotation functionality.
• TeamViewer Tensor Conditional Access: A rule-based engine like a firewall within TeamViewer to prevent unauthorized remote access and protect corporate network.
• TeamViewer 14: TeamViewer 14.2 now provides access control for scripts and script execution on remote Linux machines, trust management for browsers, and improved user experience.

IT Administrators Can Use TeamViewer Remote Support Sessions to Better Support iOS users

TeamViewer Remote Control App Connects Samsung DeX Users to Any Computing or Mobile Device from Any Distance

TeamViewer showcases new features of TeamViewer IoT at Embedded World Expo 2019 in Nuremberg

TeamViewer appoints Gautam Goswami as CMO, names Dr. Mike Eissele as CTO

Press Release - January 24, 2019 TeamViewer Expands Its Deep Integration with ServiceNow Embedding Remote Connectivity within ServiceNow Improves IT Support, Resolver Efficiency, and Employee Satisfaction [...]

TeamViewer further strengthens its IoT offering

TeamViewer announces end-of-life for versions 3 + 4

IT Administrators Can Use TeamViewer Remote Support Sessions to Improve End User Productivity

TeamViewer’s first India Office in Mumbai, an integral part of TeamViewer’s APAC growth ambitions

Press Release - November 27, 2018 TeamViewer appoints Roger Illing as SVP Enterprise High-ranking hire in newly established senior leadership position reflects strong momentum of enterprise [...]

Press Release - November 20, 2018 TeamViewer and BenQ cooperate for better support, control and collaboration on digital signage and interactive flat panels Users can remotely [...]

TeamViewer 14 is now available!

• Industry-changing Augmented Reality remote assistance with TeamViewer Pilot
• Accelerated Performance, Faster Routing Connections
• Boosted Productivity, Improved Usability and Stronger Security

Krunal Patel is TeamViewer’s Head of Sales in India

Administrators within BOSSDesk and BOSS Support Central Can Now More Accurately and Quickly Remotely Support End Users and Troubleshoot IT Problems

Press Release - September 19, 2018 Device Authority and TeamViewer Partner to Improve Connectivity and Security in IoT Device Authority and TeamViewer will together provide integrated [...]

• Launch of integrated enterprise connectivity solution Teamviewer Tensor at TechCrunch Disrupt
• SaaS platform taps into enterprise demand for maximum security and flexibility
• New functionalities cater to corporate environment and allow for IoT and AR innovation

IT Administrators can now remotely access and control unattended Android kiosks, handheld devices, digital signage, and more at any time, from anywhere

Remote assistance improves employee efficiency and overall user experience across all devices

Chat agents can now leverage remote support sessions on web, mobile and messaging to improve customer experiences

TeamViewer further strengthens its dedicated offering in the IoT space

TeamViewer today announced the appointment of Karl Markgraf (50) as Chief Information Officer (CIO) effective July 1st

Participants can now join a Meeting from a Browser

By opening a Japan office, TeamViewer can provide long-term market support to more than 13,000 existing Japanese customers, and aims for 100% growth year-on-year

Sales and Support Agents Can Now Remotely Access Customer Devices to Accelerate Sales and Improve Customer Experiences

• Users can access their Network Attached Storage (NAS) boxes from anywhere
• Support for DiskStation Manager 6 and higher

Users of the market leading IoT eco system can now start a secure remote support session from within the platform

Integration enables IT Agents to start remote support sessions Inside Freshservice and Freshdesk tickets

New Q1 feature update adds major mobile device support improvements for iOS and Android users to facilitate the work of admin staff and help desk managers

TeamViewer strengthens commitment to channel partners across the globe with new partner portal, enhanced deal registration and broader breadth of products and services

Long distance relationships may impact business productivity