Customer Success Story
Customer Success Story
Building Businesses Online with Remote Access Consultations
Now, over a decade later, Trendzer services almost 10,000 SME customers throughout the UK, Europe and North America and has taken all that knowledge and experience to develop their own platform with integrated cloud applications and an intuitive dashboard with site statistics.
Trendzer uses TeamViewer as a tool for monthly interactive advice and training sessions with their customers, to help them grow their businesses online.
Find out more about Trendzer: http://www.trendzer.com.
After testing many remote access tools, Trendzer finds TeamViewer comes out on top.
TeamViewer gives Trendzer a stable and fast connection that works on all platforms and is easy to use for both customers and team members. Trendzer is now able to get connected to a customer within 2 minutes, while other tools could take up to 20 minutes to successfully navigate, troubleshoot and connect. This allows Trendzer to perform their consultancy sessions more efficiently, and the positive remote experience has resulted in improved customer retention.
