Customer Success Story
Big Sun Energy
Jeffery Su, Manager Computer-Integrated Manufacturing Department


TeamViewer saves unnecessary travel costs for Big Sun Energy’s staff.
Challenges
- Customers from around the world, including Japan, Germany, China, and the U.S.
- Manage solar power plants in remote locations to quickly solve issues
- Solar power plants require troubleshooting carried out in the shortest time possible
Solution
TeamViewer’s remote control features meet solar power plants’ requirements for quickly finding the cause of faults and, at the same time, save unnecessary travel costs for Big Sun Energy’s staff.