Customer Success Story
Customer Success Story
Freudenberg IT China reduced the average response time for customer requests from 48 hours to 30 mins
Headquartered in Germany, Freudenberg IT is operating out of 18 locations in Europe, North America, China and South East Asia with over 600 associates, including offices in Los Angeles, Barcelona, Munich, Kiev, Beijing and Singapore. In 2009, Freudenberg IT crossed USD 100 million in annual revenue. Freudenberg Group registered a turnover of about USD 7 Billion in 2008.
For more information, please visit: www.freudenberg-it.cn.
As a member of the Freudenberg Group headquartered in Germany, Freudenberg IT provides customers with complete services and solutions for the entire IT environment, from consulting and support, to implementation.
The simplicity and ease of use of the TeamViewer software not only helped Freudenberg IT grow their service expertise, but also greatly increased the number of customers, making their superiority in customized services even more obvious.
