Proline

Proline provides enterprise software solutions and point of sale systems for many different operating systems to customers all over Sweden and Norway. Proline’s business also includes after-sales service and technical support.

Challenges

• Immediate support for remote customers
• Always running point of sale systems are highly critical for Proline’s customers
• Educating remote customers on use of their software solutions

Solution

All systems from Proline are deployed with TeamViewer preinstalled on all their solutions. Whenever a customer has a problem, Proline can connect in real-time to solve the issue to ensure their customers can focus on running business.